top of page
Final-Capital-Logo.png

Refund Policy

​

At Capital Innotech, we prioritize customer satisfaction by ensuring transparency and fairness in our refund process.

​

1. Eligibility for Refund:

  • Refunds are offered for products that are defective or damaged upon delivery.

  • Refund requests must be submitted within 7 days of receiving the product.

​

2. Conditions for Refund:

  • Products must be returned unused, in their original condition, along with all original packaging, accessories, and documentation.

  • Refunds are not applicable for:

    • Products damaged due to improper installation or misuse.

    • Customized or specially manufactured items.

​

3. Refund Process:

  • Submit your refund request by contacting info@capitalinnotech.com or calling +91-96673 63007. Provide your order number and a detailed explanation of the issue.

  • Approved refunds will be processed within 7–10 business days, credited to the original payment method.

​

​

Cancellation Policy

​

We strive to accommodate changes in your order while maintaining efficiency in processing.

​

1. Order Cancellations:

  • Orders can be cancelled within 24 hours of placement.

  • Once the order has been dispatched, cancellations will no longer be possible.

​

2. Custom and Bulk Orders:

  • Cancellation of customized or bulk orders may not be permitted once the production process begins.

​

3. Cancellation Procedure:

​

Delivery Policy

​

Our commitment to excellence extends to ensuring timely and reliable delivery of our products.

​

1. Order Processing:

  • Orders are typically processed within 2–3 business days upon payment confirmation.

​

2. Delivery Timeline:

  • Standard delivery takes 5–10 business days for domestic locations. Delivery times may vary for international shipments.

​

3. Delayed Deliveries:

  • While we aim to adhere to delivery schedules, delays may occur due to unforeseen circumstances like natural disasters or transportation issues.

​

4. For Delivery Support:

​

​

Disclaimer Policy

​

At Capital Innotech, we strive to ensure that all information and services are provided with accuracy and integrity. However, the following disclaimers apply:

​

1. General Information:

  • The content on this website, including product descriptions, specifications, and images, is for informational purposes only.

​

2. Product Use:

  • Products must be installed and operated as per the provided instructions and industry guidelines. Improper use or installation voids warranties and may lead to safety risks.

​

3. Liability:

  • Capital Innotech is not liable for indirect, incidental, or consequential damages arising from the use or misuse of our products or reliance on website content.

​

4. External Links:

  • External links on our website are provided for convenience. We do not endorse or take responsibility for the content or practices of third-party websites.

​

5. Policy Updates:

  • These policies may be updated periodically. Customers are encouraged to review them regularly to stay informed.

​

​

bottom of page